Technical Support for
TrueVIS SG-540 54" Printer/Cutter
Featured Articles
VersaWorks 6 UpgradeVG/SG/VG2 Input Power Requirements
TrueVIS Printer Maintenance and Consumables
SG-540 General Facts & Ink Configuration
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Application Resources ( 1 )
This guide offers Tip and Tricks for improving output accuracy. Using the middle pinch rollers & media clamps Prefeed function, Dry time setting, Crop marks, & CustomCUT function
657.55 KB
Firmware ( 2 )
SG-300 & SG-540 Firmware version 2.50. Zip format. Includes updater application, RFW File and instructions.
3.09 MB
SG-300 & SG-540 Firmware version 2.60. Zip format. Includes updater application, RFW File and instructions.
5.35 MB
Maintenance & Calibration Guides ( 4 )
Manual Cleaning Guide for Roland TRUVIS Printers
4.91 MB
This guide provides instructions on how to replace the contour cutter blade, proper blade settings and blade depths. TrueVIS Models: VG2-540, VG2-640, VG-540(A), VG-640(A), SG-300 & SG-540.
662.01 KB
The TrueVIS Maintenance document shows you how to replace the media sheet cutter blade. For Models: VG2-640, VG2-540, VG-640(A), VG540(A), SG-300 & SG-540.
451.41 KB
This checklist describes specific components that come in contact with TrueVIS inks. These parts need to be cleaned on a regular basis and should be replaced according to the schedule due to normal wear.
97.41 KB
Media Application Guide ( 1 )
HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions
265.26 KB
Media Application Guide ( 1 )
HeatSoft SATIN ESM-HTMS and PTM2 Transfer Mask Application Instructions
265.26 KB
Owner & User Manual ( 4 )
Web version of the OnSupport Manual. For VG2-540 and VG2-640 TrueVIS printers update OnSupport to version 2.90 or higher.
28.50 KB
User manual for the TU-2 take up system. Manual includes usage and installation procedures.
2.06 MB
Setup & Install Guides ( 4 )
This guide (PDF) offers helpful tips for achieving optimal cut quality and describes the blades that are available by Roland and lists which blade to choose based by application.
302.70 KB
Most Roland devices are supplied with a one year standard manufacturer’s warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years*.
31.01 KB
The Roland VersaWorks Dual Installation Guide covers the following topics: installation, printer and cutter setup (USB & Ethernet) and Roland@NET setup.
2.34 MB
Software Guides ( 1 )
General Web guide for VersaWorks 6.0. Note: For VG2-540 & VG2-640 Versaworks is support with version 6.2.0 and higher.
26.93 KB
Software Updates ( 2 )
Use this updater if you are running VersaWorks version 6.0 or later . After applying this update, you can update to the latest version either Online or by applying the latest offline updater.
659.09 MB
Training Videos ( 4 )
In this presentation, Roland DGA Product Managers will walk you through the process of creating profitable customized apparel and accessories using Roland’s advanced TrueVIS technology.
29.40 KB
– Learn how to prepare optimized graphics files – Be able to make informed decisions about print media – Learn to configure RIP software settings for maximum print quality – Understand how color profiling affects the printing process
27.49 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
31.11 KB
This video describes how to replace the consumables on the the VG and SG (TrueVIS) series printers. Running time: 4 minutes
27.53 KB
Utilities ( 2 )
The CoPeck utility version 7.3.0 can be used to get reports from a printe, then be emailed to a dealership or service center for diagnostic purposes.
7.08 MB
Copeck Utility – Updated Readme instructions, includes the newer inkjet models: LEF-12i, LEF-200, VG & SG Series.
495.56 KB
