Technical Support for
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Application Resources ( 3 )
Roland DG Fluorescent Color Library for Texart printers and SBL3-FP and SBL3-FY inks.
620.70 KB
Roland DG Fluorescent Color Library for Adobe Illustrator
79.00 KB
Roland DG Fluorescent Color Library for Corel
62.63 KB
Firmware ( 2 )
The zip file includes updater application, firmware file and instructions on installation.
3.05 MB
MSDS ( 3 )
SBL3-CY, SBL3-YE, SBL3-MG, SBL3-BK, SBL3-LC, SBL3-LM, SBL3-OR, SBL3-VI Safety Data Sheet.
989.91 KB
Owner & User Manual ( 4 )
Web version of the OnSupport Manual. For VG2-540 and VG2-640 TrueVIS printers update OnSupport to version 2.90 or higher.
28.50 KB
This document will assist users with the proper operation procedures for using the RT-640
20.18 MB
Sample Files ( 2 )
Pantone Coated Swatchbook for ErgoSoft Roland Edition RIPs
31.55 KB
Roland Color Library Swatchbook for use in ErgoSoft Roland Edition RIPs.
34.67 KB
Setup & Install Guides ( 3 )
Guide on how to install the ErgoSoft Roland Edition software. 5 pages.
877.39 KB
Most Roland devices are supplied with a one year standard manufacturer’s warranty, but by registering your device within 60 days of purchase, your product could qualify for an extended warranty of up to 3 years*.
31.01 KB
Software Guides ( 15 )
General guide how to replace colors in an image ready to print. 18 page document.
1.08 MB
Basic guide how to create printer (ICC) profiles using ColorGPS in ErgoSoft
846.36 KB
Guide about input color management and direct color control. 12 pages of information
1.06 MB
24 page guide that explains the creation, usage of basic image presets and how to automate the workflow
1.06 MB
24 page guide that explains the creation, usage of basic image presets and how to automate the workflow
4.15 MB
16 page guide on simple editing functions to more complex edit functions.
3.69 MB
21 page instruction guide about the ErgoSoft Print Environment Manager.
642.12 KB
General information about color management, 15 page document
535.52 KB
3 page workflow guide on using the Position Template feature
1.17 MB
This document will provide a complete overview of the functions and features of the ErgoSoft RIP.
1.52 MB
This is an instruction guide on how to add 1-pass mode in ErgoSoft Roland Edition for the Texart printers.
355.68 KB
Software Updates ( 3 )
ErgoSoft Roland Edition 2 Installer for RT-640 and XT-640.
242.93 MB
ErgoSoft Roland Edition 2 Installer (64-bit) for RT-640 and XT-640.
238.49 MB
Most updated installer to run both RT and XT. Includes HotFix for Windows Security Update.
172.19 MB
Training Videos ( 2 )
This video shows the manual maintenance procedure for the VersaCAMM VS and VSi series, the VersaEXPRESS RF-640 and the Texart RT-640 models.
27.56 KB
Follow this link to the Roland Academy Webinars On-Demand webpage. Then filter through the videos to find a training session that suits your needs.
31.11 KB
Utilities ( 2 )
The CoPeck utility version 7.3.0 can be used to get reports from a printe, then be emailed to a dealership or service center for diagnostic purposes.
7.08 MB
Copeck Utility – Updated Readme instructions, includes the newer inkjet models: LEF-12i, LEF-200, VG & SG Series.
495.56 KB
Knowledge Base Articles ( 10 )
Unable to proceed with upgrade to or run ErgoSoft Roland Edition 2
Not having basic tools or training before Texart installation
The end-user was ready to print out a variety of jobs on his RT-640. He is using Windows 10. Instead of fulfilling his production orders, he was stuck with the following message in ErgoSoft Roland Edition:
WSA Error Port timeout reached
Cannot communicate with the printer or print queue.
Please check your port or Print queue settings.
!!!!ERROR!!!! (0:10:32)
The RIP process timed out after ten minutes and thirty-two seconds. When the dealer and Roland Support personnel checked the end user’s computer via TeamViewer on separate occasions, there was nothing out of the ordinary in regards to the settings. There was even a connection to the printer. The only suspicious activity was that the ErgoSoft RIP Server was not working; it did not launch and the job would not RIP. It just showed that it was “Waiting” in the RIP queue. When the Print Client was opened, nothing was in the RIP queue.
Some customers have expressed interest in returning to origin on print only devices send multiples passes and maximize opacity on transparent medias.
Unable to see any 8 color support for the RT-640
